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Customer Service Representative 220 views

Job Description:

Do you have a passion for fresh foods and the food & catering products? If so, we are looking for people like you to join our CUSTOMER SALES TEAM at Hunter’s BBQ! Customer Sales Representatives are Hunter’s front-line team responsible for receiving, managing, and directing all incoming telephone calls while providing the highest quality guest experience to each and every caller.

Candidates must have prior related experience and a functional ability to speak to the quality of our food services with sophistication. While growing, we have maintained our commitment to providing the best quality, value and service.

Minimum Qualifications:

2-3 years prior experience in a customer service and/or administrative role
MUST have a passion for food and prior food-related work experience
Must have outstanding telephone demeanor
Must be able to manage high call volume orders under high pressure in a fast-paced environment.
Excellent interpersonal skills and ability to interact with customers, associates and management in a professional and efficient manner
Excellent organizational skills and ability to multi-task
Ability to quickly learn our products and processes
Flexible schedule including weekends and holidays
Some of the responsibilities of our Customer Sales Representatives include:

Manage and provide superior customer service on every call: take orders, tactfully listen to and resolve customer complaints, inquiries, price and product availability and maximizing sales/profits.
Provide support and clear communication with Store Team Members, Managers, etc. pertaining to customer orders and inquiries.
Properly document of all communication between caller and representative.
Serve as a resource of product knowledge to customers and answer/direct calls as needed
Perform additional duties as required
We offer minimum $13 per hour (which could be as high as $17 depending on experience, qualifications and as high as $20 with attached bonuses and increments in as little time as possible).

Job Types: Full-time, Part-time, Temporary

Salary: $13.00 to $16.00 /hour

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